Work underway to improve health and care in North Tyneside
Wed 23rd March 2016
Health and care organisations across North Tyneside are working together to develop innovative new models of care, shaped around the needs of individuals, which aim to help transform health and wellbeing for people living in the borough.
Like many other parts of the country, the local NHS in North Tyneside is coming together with wider health and care partners to agree a vision for how services can deliver care which is more joined up and, crucially, which focusses on helping local people to stay healthy and well.
Working closely with North Tyneside Council, which is responsible for adult social care and public health services, local NHS partners want to collectively address, and ultimately solve, the three big challenges which are facing local health and care systems across the country*:
• Improving health and wellbeing – Focusing attention on ‘prevention’ so that people in North Tyneside are empowered to take accountability and responsibility for their own health and wellbeing and do not become unwell with wholly avoidable illnesses
• Improving care and quality – Closing any gaps in quality and safety which exist by reshaping how care is delivered, reducing reliance on hospital-based care, harnessing new technology and driving down variations in patient experience when accessing services
• Improving system efficiency – Redesigning services to reduce unnecessary duplication, remove organisational boundaries and create better efficiencies across the system to allow the development of truly person centred care.
Partners involved in the collective work in North Tyneside include:
• NHS North Tyneside Clinical Commissioning Group (CCG)
• North Tyneside Local Medical Committee and the Tyne Health Federation representing the 29 GP practices across the borough
• North Tyneside Council
• Northumbria Healthcare NHS Foundation Trust who provide hospital-based and community health services across North Tyneside
• Northumberland, Tyne and Wear NHS Foundation Trust who provide mental health services across the borough
• Newcastle upon Tyne Hospitals NHS Foundation Trust who provide specialised services such as transplant, heart, the Great North Children’s Hospital, the Northern Centre for Cancer Care and Renal Services Centre
• North East Ambulance Service NHS Foundation Trust
• Healthwatch, who make sure that the public are fully informed and involved as the work progresses.
Many improvements have already taken place in North Tyneside to lay the foundations for future innovations. The Northumbria Specialist Emergency Care Hospital, the first purpose built hospital of its kind in England has transformed care for North Tyneside patients who become seriously ill or injured.
The first important steps have also been made towards a shared electronic health record for patients across North Tyneside thanks to strong partnership working with GPs. For the first time ever, and with informed patient consent, healthcare professionals working in a range of hospital settings can now view a patient’s GP record to help inform key clinical decisions around appropriate care and treatment. This work is soon intended to expand across mental health and ambulance services.
Whilst these are huge steps forward, health and care leaders in North Tyneside are clear that further work is needed to reduce the over reliance on hospital-based care, to make it easier for patients to access help in primary care and to develop more community and social support to enable people to stay independent at home.
Dr John Matthews, a local GP and Chair of NHS North Tyneside CCG, said:
“Our approach will be a different way of working, bringing health and social care organisations closer together and improving the quality of services for local people. The whole of the NHS is facing very similar challenges and it is vital that we work collectively to make sure we maximise the skill, knowledge and precious public resources which exist in North Tyneside.
“Local people will have an important role to play as this work evolves over the months ahead and we will be actively encouraging residents to get involved – not only in helping us develop future services but also to think about how they can take better active care of their own health and wellbeing.”
Mr David Evans, chief executive of Northumbria Healthcare NHS Foundation Trust, said: “This is a very exciting time for health and care services in North Tyneside and we are delighted to share our expertise in developing new models of care and engaging the public, staff and patients to build a system fit for the future.
“It is vital that we look at experiences through the eyes of our patients and remove the barriers of organisational boundaries which have historically existed. By working together we want to make sure care is better joined up so that patients have a smooth transition throughout services and, ultimately, are empowered to live long and healthy lives.”
John Lawlor, Chief Executive of Northumberland, Tyne and Wear NHS Foundation Trust, said: “I welcome the opportunity this development presents to better support the physical health needs of local people who also have mental health conditions, alongside their social care needs.”
The local NHS and partner organisations are working together with Healthwatch North Tyneside – the consumer champion for health and social care – to ensure local people are involved from the outset and as work progresses.
Peter Kenrick, Chair at Healthwatch North Tyneside, said: “We look forward to working with local people and organisations to make sure that these new arrangements meet local needs and improve people’s health and wellbeing. We urge local people to share their views and experiences of services during this process to help shape these improvements”.
Kerry Burnett, GP at Park Road practice (Wallsend) and Chair at TyneHealth believes that this will help patients.
Dr Burnett said: “Patients will have more control of their own health, their health record, and how the different organisations are involved in their pathway of care. The GP and the registered list is still at the heart of delivery of care, but we will be able to coordinate all of the other input more easily.”
“Hospitals, community nursing and GPs provide care for patients, but sometimes there are hiccups in transferring patients from one team to another. This new way of integrating care in North Tyneside gives us, the GPs and clinical staff, the opportunity to sort out these wrinkles and improve patient care, at the same time making better use of the available resources.”
Local residents will be able to find out more and share their views on the future of health and care services at a series of events and forums, which will be widely advertised through the local media and online.
To ensure you receive information about these events please register for My NHS.
*The NHS Five Year Forward View, published by NHS England, Monitor, the NHS Trust Development Authority, the Care Quality Commission, Public Health England and Health Education England, set out the health, quality of care, and funding gaps that will open up if the NHS does not change. It sets out how the health service needs to change, arguing for a more engaged relationship with patients, carers and citizens so that we can promote wellbeing and prevent ill-health.