LDR Plans

What we are doing

Wi-Fi in GP Practices and Digital Signage

Work is now being carried out to greatly improve how we as CCG’s communicate to our patients. Across North Tyneside, Wi-Fi is being rolled out to all of GP Practices for public use in waiting rooms and digital signage is being installed to offer improved communication channels with key messages being displayed.

Patient Online

All GP Practices across North Tyneside offer GP Online Services to patients. This can be to book appointments, order a repeat prescription or to view your coded GP Record ask at your local practice for details of how to sign up.

This service is currently being promoted across North Tyneside although all practices currently offer this, uptake is still quite low. So why not beat the queues and order your next prescription online?

Great North Care Record

NHS Healthcare professionals across the North East and North Cumbria have come together to improve the way patient information is shared to improve health outcomes for patients.

The Great North Care Record is a project led by GP practices, hospitals, community and mental health trusts with the purpose to make an agreed set of information from each organisation immediately available between health and care professionals using a secure, electronic system to help provide the best treatment.

For further information on what the Great North Care Record will mean to you as a patient or how to opt out, please visit the website – https://www.greatnorthcarerecord.org.uk/

Electronic Prescriptions

Significant work has been completed to enable electronic prescribing functionality at GP Practices. This has resulted in all GP Practices offering this service to patients. Currently approximately 60% of repeat prescriptions are currently sent electronically meaning once a patient has requested their prescription; they can collect it straight from their chosen pharmacy without having to visit the GP Practice first. This enables greater choice and flexibility of how you access your medication. If you haven’t already nominated a pharmacy, please contact your GP Practice.

Mobile Applications

North Tyneside CCG

North Tyneside Clinical Commissioning Group are committed to helping North Tyneside residents receive the best possible medical health care possible, to help we have created a mobile app of some of the services available within North Tyneside.

Features

  • Search for NHS services by name, location or close to you.
  • Call practices directly at touch of button to book appointments
  • Find contact details for GP’s, care homes, hospital departments and other NHS services.
  • View locations of practices
  • View ratings and key indicators for NHS services.
  • Health A-Z for comprehensive information on conditions and treatments using content supplied by NHS Choices.
  • Find where you can get treatment for your condition.
  • Get the latest health news
  • Work for us
  • Share with social media
  • Track long term conditions by using existing free technology

The app has also gained international recognition winning an award from MIT

Self-Care

Self-care is one of the most fundamental and practical bits of advice we offer our patients in the NHS, during any conversations or consultations, however the advice and guidance given varies between each individual and relies on individuals to have access to the right information to pass on.  North Tyneside CCG feel we are obliged to try to educate our patients and encourage alternative means of care during the current financial climate. Having a mobile application with advice and guidance and local information in one place such as GP/Pharmacy locations and contact information will enable patients and carers to make a more informed choice when seeking advice or treatment.

This app has also won an international award from Thunkable and been named one of the best apps of 2016.

Practice Specific

We have also worked closely with our local practices to produce mobile apps tailored for their practice.  The apps allow you to keep up to date with practice news, book appointments, order repeat prescriptions, call the practice, add dates to your diary and find working times for clinicians.  We have currently created the following apps

  • Battlehill Health Centre
  • Beaumont Park
  • Garden Park
  • Forest Hall
  • Marine Avenue
  • Park Road Medical Practice
  • Priory Medical Group
  • Wideopen Medical