Equality and diversity

The NHS provides a universal service for all, based on clinical need. We are committed to ensuring that equality and diversity are part of everything we do.


What are Equality, Diversity and Human Rights?

Equality is about creating a community in which everyone can have their say regardless of their protected characteristics which are age, disability, religion and belief, sex, marriage and civil partnership, pregnancy and maternity, gender reassignment, race and sexual orientation.

It is also about offering equal opportunities, enabling everyone to fulfil their potential regardless of who they are.

Diversity is about creating a working society that recognises, respects and values difference for the benefit of employees, the CCG as a whole and the public who use our services

Human rights are basic rights to humane dignified treatment for all. These rights provide protection from discrimination, regardless of who we are, where we live or what we do

Representing all the things that are important to us, such as being able to choose how to live our life and being treated with dignity and respect, human rights provide a framework towards addressing inequality and promoting diversity.

Protected Characteristic Groups

We are committed to preventing discrimination, valuing diversity and achieving equality of opportunity in relation to the protected characteristics as set out by the Equality Act 2010:

  • Age
  • Disability
  • Gender reassignment
  • Marriage / Civil partnership
  • Pregnancy / Maternity
  • Sex
  • Sexual orientation
  • Race / Ethnicity
  • Religion / Beliefs
  • Carers*
  • AND – Human rights

*NHS North Tyneside CCG is very much aware of and committed to supporting carers; this is why carers have been included to the list of protected characteristic groups above.

Promoting Equality, Diversity and Human Rights

Equality, Diversity and Human Rights play a vital part in the work of the NHS locally. Every member of the community is likely, at some point, to receive some kind of health and social care. NHS North Tyneside CCG welcomes diversity in society, acknowledging that experiences, aspirations and needs are as individual as each patient.

As a commissioner of health services and as an employer, NHS North Tyneside CCG values all people as individuals irrespective of their protected characteristics.

These web pages are one of the ways in which NHS North Tyneside CCG communicates and promotes equality, values diversity and respects human rights in the commissioning of services for the local community.

Meeting Our Legal Duty

As a public sector organisation, NHS North Tyneside CCG embeds equality, diversity and human rights into all activities. To do this, we must demonstrate our commitment to:

  • eliminating unlawful discrimination, harassment and victimisation
  • advancing equality of opportunity
  • promoting good relations

This means that the CCG and its employees should:

  • work towards removing or minimising disadvantages
  • take steps to meet the needs of people from protected groups where these are different from the needs of other people
  • encourage people from protected groups to participate in public life or in other activities where their participation is disproportionately low

Our aim is to uphold these aims and to close the gap in health inequalities.

Equality Objectives

The Equality Act 2010 outlines specific duties on certain public bodies (of which NHS North Tyneside Clinical Commissioning Group (CCG) is one) to meet the Public Sector Equality Duty more effectively.  These specific duties are to:

  • Publish information to demonstrate their compliance with the Equality Duty at least annually
  • Set equality objectives at least every four years

NHS North Tyneside CCG has developed its equality objectives as listed below:

  1. Continuously improve engagement, and ensure that services are commissioned and designed to meet the needs of patients
  2. Ensure processes are in place to provide information in a variety of communication methods to meet the needs of patients, in particular the ageing population and those with a disability.
  3. Monitor and review staff satisfaction to ensure they are engaged, supported and represent the population they serve.
  4. Ensure that the CCG Governing Body actively leads and promotes Equality and Diversity throughout the organisation.

We looked at lots of information to identify what our objectives needed to be, including monitoring data on service access, patient experience and engagement with local interest groups. We then gathered this information and shared it with our partners and members of the public. We then asked how they rated us on our services and if they agreed with our equality gradings. By working with our partners and members of the public, we could listen to feedback and this helped form our equality objectives. These equality objectives were formally signed off by the CCG’s Governing Body on 28 March 2017.

We will show how we have made progress against these equality objectives annually in our Annual Equality and Diversity publication which will be published on this website.

Equality Information

Our equality information provides an overview of how we meet our public sector equality duty, both through commissioning and employment. We endeavour to work with our community interests and internal groups to prioritise our work which will produce better outcomes. This information is not exhaustive and there are key CCG documents which provide further information about our policies, objectives and actions.

We have listed the main equality documents below and provided the links for reference:

Equality strategy: https://www.northtynesideccg.nhs.uk/news-media/publications/strategies/

Further information detailing the health profiles for NHS North Tyneside CCG can be found at:

North Tyneside Health Profiles

North Tyneside Joint Strategic Needs Assessment (JSNA) Health Inequalities and Local Community documents:





Joint strategic needs assessment

North Tyneside Joint Strategic Needs Assessment 2017

North Tyneside Joint Strategic Needs Assessment infographic