North Tyneside Care Plus is a new way of working with you to improve your health and wellbeing, bringing health care professionals, social care and voluntary services to ensure you receive the best care.
North Tyneside Care Plus starts by putting you at the centre of your care.
Your Care Plus team, led by a GP, will include nurses, support workers, hospital consultants, therapists, social care and volunteers. Your team will work closely with you to understand your health and wellbeing needs so that you receive the best possible care.
What this means for you
The Care Plus team will aim to:
- Address health and wellbeing issues that are important to you
- Ensure you share your story once to one team
- Deliver high-quality care that is tailored to your needs
- Help you stay at home and healthier for longer
You will also get a Personal Care Plan to share with the people looking after you.
The Care Plus team will become your first point of contact for all your care needs, including your prescriptions. This means that if you call your GP surgery they will direct you to your Care Plus team, even if you have a new health problem. Don’t worry, your GP practice will be kept updated about your progress.
Age UK North Tyneside
Age UK North Tyneside may be part of your Care Plus team. They can help you to increase your independence through support and activities locally.
How to contact the Care Plus team
The Care Plus team is based at North Tyneside General Hospital. The Care Plus team offer pre-bookable and emergency appointments from their newly-opened consulting rooms next to the walk-in centre at North Tyneside General Hospital. Home visits may also be available if you are housebound.
North Tyneside Care Plus
North Tyneside General Hospital
0191 293 4361
A copy of the Care Plus leaflet can be downloaded here.